Warranty

Our 1-Year Warranty ensures your Janice Jewels online purchase placed on janicejewels.com is fully protected for one year.

To use your warranty email us at info@janicejewels.com with the following -

1. Order Number
2. A description of the issue
3. Picture of the product

Upon evaluation, we’ll send a replacement or issue reimbursement based on your country of residence. Our warranty may be applied against tarnishing, allergic reactions, water damage and breakage. It does not cover issues related to lost items aka your dog eating your jewelry ;).

We’re happy to help and want our customers to feel good shopping with us.

***Applicable once per item***